use case · legal intake
24/7 intake for law firms._
Every missed call is a potential client going to your competitor. Dograh answers around the clock, qualifies the matter, checks attorney availability in real time, and routes the caller to the right person.
§ why this matters
Missed calls are lost cases.
Family, immigration, and personal injury practices live or die on speed-to-lead. After-hours voicemail, blind transfers, and front desk overflow all leak retained matters to the next firm on the list.
Dograh sits in front of your phone line and behaves like a trained intake coordinator: warm greeting, conflict screening, case-type detection, urgency triage, and a live calendar check before any transfer.
§ where it fits
Practices we're built for.
§ what it does
Intake, qualification, and routing in one workflow.
Always-on answering
Professional greeting on every call, including after hours and weekends. No more voicemail tag with people in crisis.
Case-type detection
Categorizes family, divorce, custody, PI, immigration, and other matters from natural conversation, then routes to the right attorney group.
Real-time attorney availability
Checks live calendars before transferring. No blind transfers to attorneys who are in court, in a deposition, or on PTO.
Conflict screening
Captures opposing party names and key details up front so your team can run conflict checks before the matter ever lands on a desk.
Multilingual intake
English and Spanish out of the box, with broader language coverage available. Critical for family and immigration practices serving diverse communities.
Practice management sync
Pushes new matters into Clio, PracticePanther, MyCase, or your custom system via API, with full transcript and recording attached.
Recording and transcript audit trail
Every call recorded, transcribed, and searchable. Role-based access keeps privileged content where it belongs.
Escalation rules you control
Define when to transfer live, when to take a message, and when to schedule a callback. The agent follows your firm's playbook, not a generic script.
§ questions worth asking
The things you're wondering.
Yes. The agent handles intake and routing only, with consent disclosures, encrypted call handling, and role-based access to recordings. Substantive legal discussions still happen with your attorneys.
§ ready when you are
Stop letting calls become someone else's clients.
Spin up a workflow in the cloud, or talk to the founders about a tailored intake build for your firm.